You can make a claim using our online form. Once the claim is made specialists from the Complaints Department will contact you with claim number (RMA). Then you can send the goods by mail to our address. Make sure to include the claim number and a cover letter.

Describe fault in detail incl. operational history.

Upload a photo or video showing the described problem.

Incorrect or incomplete information may delay service request.
* Fields marked with an asterisk are required.